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Impact Benefit Consultants

Your Destination to Answers

You shouldn’t be stressed about Medicare. At Impact Benefit Consultants, we compare multiple top carriers, match coverage to your doctors and prescriptions, and stay with you year-round for claims, renewals, and changes. Clear options, plain language, and compliance-first guidance—so you can choose with confidence. Call: 404-905-8603

GETTING STARTED (Turning 65 & Basics)

Turning 65—when do I enroll?

Your Initial Enrollment Period (IEP) is 7 months (3 before, your birth month, 3 after). We’ll map your dates and plan type so you avoid penalties and coverage gaps.

Already on Medicare—should I review my plan each year?

Yes. Benefits, drug tiers, and networks change annually. A quick review before AEP (Oct 15–Dec 7) can prevent surprises and lower costs.

Medicare vs. Medicaid—what’s the difference?

Medicare is federal (65+ or disability). Medicaid is income-based and state-run. Some people qualify for both and may benefit from D-SNP plans.

ENROLLMENT WINDOWS & DEADLINES

Working past 65—delay Part B or enroll now?

If your employer coverage is creditable, you can often delay Part B (watch HSA rules). We’ll time your Part B/D to avoid penalties.

Retiring soon—how does COBRA work with Medicare?

COBRA isn’t a Part B substitute. Your 8-month SEP starts when active coverage ends. We’ll map clean dates.

Moving—do I get a Special Enrollment Period (SEP)?

Yes—moves can trigger an SEP. Plans and networks vary by county/ZIP; we’ll re-check doctors and drugs.

Missed Part B—how does the General Enrollment Period work?

There’s a once-a-year window if you missed earlier; start dates and penalties vary. We’ll minimize delays.

Late Enrollment Penalties (Part B & D)—how do they work?

Penalties apply if you go without creditable coverage. We’ll verify your status and plan the cleanest path.

5-Star Special Enrollment Period—can I use it?

In some areas you can switch once per year to a 5-star plan (if available). Fit still depends on doctors/drugs.

PLAN TYPES & COMPARISONS

Medicare Advantage vs. Medigap—what’s the difference?

MA (Part C) often includes extras with networks/copays; Medigap helps pay Medicare’s 20% with broader access and higher premiums. We’ll compare side-by-side.

Dual eligible (Medicare + Medicaid)—what should I know?

You may qualify for D-SNPs with added benefits (dental/vision/hearing, rides, OTC). We’ll confirm your Medicaid level and match a plan.

Chronic condition? What is a C-SNP?

C-SNPs focus on conditions like diabetes, COPD, CHF, etc., with targeted coordination. We’ll check eligibility.

Do I qualify for a Part B giveback?

Some MA plans offer givebacks in certain counties—often with trade-offs. We’ll compare total value, not just giveback.

Do I need referrals?

HMO often requires them; PPO usually doesn’t; Original + Medigap generally doesn’t. We’ll confirm for your plan.

DOCTORS, PRESCRIPTIONS & COST BASICS

Are my doctors and prescriptions covered?

We’ll verify in-network providers, pharmacies, and Part D tiers (drug name, mg, dosage, frequency) to avoid surprise costs.

Copay vs. coinsurance—what’s the difference?

Copays are fixed dollar amounts; coinsurance is a percentage of allowed charges. Plans can mix both.

Deductible vs. Maximum Out-of-Pocket (MOOP)?

Deductible = what you pay before certain coverage kicks in; MOOP = yearly cap after which covered services are typically paid at 100%.

Why did my drug costs change mid-year?

Formulary tiers, preferred vs. standard pharmacies, and mail-order pricing can shift totals. We’ll check real pricing options.

Prior authorization & step therapy—what does that mean?

Some services/drugs need plan approval or trying a lower-cost option first. We’ll coordinate with your prescriber.

ANNUAL CHANGES & REVIEW

What is the ANOC (Annual Notice of Change)?

It lists next year’s premiums, copays, tiers, and network updates. We’ll scan it with you before AEP to catch changes early.

TRAVEL & MULTI-STATE LIVING

How does coverage work when I travel or live in two states?

Access varies by HMO/PPO and whether care is urgent/emergency. We’ll match plans to your travel pattern and providers.

CARE & EQUIPMENT

Does Medicare cover dental, vision, and hearing (DVH)?

Original Medicare doesn’t cover routine DVH. Many MA plans do, with varying annual maximums and networks.

How is Durable Medical Equipment (DME) covered?

Items like CPAP/walkers/wheelchairs require approved suppliers and medical need. We’ll confirm vendors and costs.

Home health & skilled nursing—what’s covered?

Coverage depends on medical criteria and plan rules. We’ll clarify thresholds and copays before care starts.

APPEALS & PROBLEM-SOLVING

A medication was denied or too costly—what now?

We can pursue exceptionsprior authorizationstep therapy alternatives, or tiering exceptions, and check better pharmacy pricing.

How do appeals and complaints work?

Every plan has formal appeal/grievance steps with timelines. We’ll organize documents and escalate when needed.

SAVINGS & EXTRA HELP

Can I get help with premiums and drug costs?

Medicare Savings Programs (QMB/SLMB) may pay your Part B premiumExtra Help (LIS) can lower Part D costs. We’ll screen eligibility and apply.

My income is high—what is IRMAA and can I appeal?

IRMAA adds Part B/D surcharges. After a life-changing event (retirement, income drop, etc.), you may appeal. We’ll help prepare.

VETERANS & MILITARY

How do VA benefits work with Medicare (and TRICARE For Life)?

You can pair Medicare + VA to expand options; TFL has special rules. We’ll coordinate so you keep access and flexibility.

LONG-TERM CARE & CAREGIVING

Does Medicare cover long-term care?

Medicare doesn’t cover most custodial care. We’ll explore LTC insurance, hybrids, and strategies to protect savings and reduce caregiver strain.

PROTECT YOURSELF (Mail, Ads & Scams)

How do I avoid scams and unwanted calls?

Never share your Medicare number with unknown callers. Read official mail (like ANOC/EOC) and verify offers with a licensed agent you know—us.

UNDER 65 / ACA COVERAGE

Not Medicare-eligible yet—what are my ACA options?

Marketplace plans can bridge you to Medicare, often with income-based subsidies. We’ll compare metal tiers, deductibles, and networks.

What do ACA Marketplace plans cover?

All Marketplace plans include the 10 Essential Health Benefits (outpatient, ER, hospitalization, maternity, mental health, Rx, rehab/habilitative, labs, preventive, pediatric). Details vary by plan.

I’m young and healthy—why carry insurance?

Preventive care matters—and one ER visit can cost thousands. We’ll fit a deductible/MOOP you can afford to use.

LIFE INSURANCE

Who needs life insurance?

Anyone wanting to protect loved ones from funeral costs, medical bills, debts, or income loss. We’ll size a policy to your goals.

Term vs. cash value—how do I choose?

Term is usually lowest cost for larger coverage over a set period; cash value can last a lifetime and build value. We’ll run both options.

COMPLIANCE & DISCLOSURE (CMS)

Do you offer every plan in my area?

We do not offer every plan available in your area. Information we provide is limited to the plans we do offer. For all options, visit Medicare.gov or call 1-800-MEDICARE (TTY: 1-877-486-2048). For personalized help, call Impact Benefit Consultants at 404-905-8603.